Update 3:00 PM, May 23, 2026 It took a bunch of research, but the issue that remained for a portion of users was finally tracked

April 5, 2026 – 11:36 PMThetford outage repair work is still in progress. Expect connectivity to go up and down as work continues. April 5,

March 27, 2026 – 6:34 pm.Power has been restored and the internet is back on grid power. Customer support calling should be back to normal.

Update: March 20, 2026 – 3:44 pm.Tree removal and line repair is underway in Brookfield. This will result in an outage while repairs are completed.

January 29, 2026 – 9:30am ECFiber is currently experiencing an outage in Thetford near Gove Hill Road. We expect services to be restored by 5pm

Due to the dangerously cold windchills today, it is unsafe to have outdoor crews working on repairs. If it is safe to do so, crews

January 24, 2026 – 4:00am ECFiber is currently experiencing an outage in the Vershire area. A technician is on their way to diagnose and repair