VoIP – Phone Services

Telephone Service includes Long Distance throughout the US and Canada plus a full range of customer convenience features such as call waiting, call forwarding, as well as call blocking. Digital voicemail services are also included in phone service cost. Voicemail features include voicemail to email feature, which allows you to listen to your voicemail from your email account when you are away from your home phone!

Residential Phone Service $25.00 *plus applicable taxes per month per line
Business Phone Service $35.00 *plus applicable taxes per month per line

Telephone activation fee $30.00

An ECFiber residential or business phone comes with unlimited local and long distance calling services and a big list of features:

Unlimited local calling including calls to toll free numbers (800,866,877,etc.) Speed Call Short Call Barring-Long Distance
Unlimited long distance calling within the U.S. and Canada Anonymous Call Rejection Call Barring-International
International calling billed per Exhibit Call Forward-variable Call Barring- 900 Calls
CNAM (includes Caller ID with number and name) Call Forward-find-me-follow-me Automatic Recall (*69)
Call waiting Remote Access to Call Forwarding Auto Callback to Busy Line (*66)
Call waiting with Caller ID Web Selfcare Portal Caller ID with number
3-way calling Call Barring-All Call Block

Additional Charges may apply for underground or lengthy connections
For detailed information about outside work necessary to connect you to ECFiber, please read our page on “Exterior Connection”.

  • Aerial connections that surpass 400 feet from public utility pole: $1 per foot for additional footage.

Subscriber Services

  • Custom on-premises technical support call: Labor @ $75/hour plus materials (minimum 1 hour charge – billed in half-hour increments thereafter).