We’re upgrading to a new phone system! 

What this Means for You

If you haven’t received one yet, expect an upgrade email from us with your transition date and some steps you can take to prepare in the month of June. There’s no added cost for this upgrade – just better service.

New Portal

If you started ECFiber phone service on or after March 1, 2026 or have received an upgrade email, please use the New Portal. 

Click here for New Phone Instructions

Legacy Portal

Existing customers who haven’t been upgraded, please continue to use the Legacy Portal. It will be available until everyone has been ported.