ECFiber Supports Students with Free Installations and Service through April

Until further notice, ValleyNet, the non-profit company that designs, builds and operates the fiber-to-the-home network for ECFiber, will install internet to any serviceable address at no cost to families whose school-age children are eligible for WIC or Reduced/Free Lunch programs at school.  The internet service will also be provided at no cost through at least the end of April or until school reconvenes if longer.

Read More

ECFiber’s plan for COVID-19:

Update: 03/19/2020 ECFiber employees will be actively working from home starting March 19, 2020 until April 03, 2020. We will continue to schedule installations, and maintenance calls. We ask that in the case that anyone in your household is not feeling well that you notify ECFiber before the time of your appointment. We understand that this is a very stressful time and we are working diligently to bring service to those of you who have children who are home from school or are having to work from home. That being said our staff is continuing to practice good hygiene protocols, and is following CDC’s recommendation of keeping a safe social distance of a minimum of 6ft from other people.

Read More

MEMBER TOWNS

Click on the map above to check
availability of service at your location.

Subscription Rates Shown are Monthly – No Contracts Required

All Service Level Plans Include:

  • UNLIMITED Data! — No Caps!
  • Symmetrical Speeds — Same speed download and upload.

Telephone Service includes Long Distance throughout the US and Canada plus a full range of customer convenience features such as call waiting, call forwarding, call blocking, etc.

Installation and Activation Charges (one time charges)

  • Residential Internet installation charge $99.00
  • Telephone activation fee $30.00
  • Adding telephone after service after initial installation:
    • No additional wiring needed – $30
    • Wiring required – $105

– Speed good for up to 7 devices
– Downloading music/photos
– Streaming in HD on 3-4 devices

– Speed good for up to 20 devices
– Downloading shows/large files
– Streaming in HD on multiple devices

– Speeds good for up to 20+ devices
– Downloading shows/large files
– Streaming in HD on multiple devices

– Speeds good for up to 20+ devices
– Downloading shows/large files
-Streaming in HD on multiple devices

Internet Price Services Price
Basice 25mbps $72.00 Phone + Voicemail $25.00 *plus applicable taxes
Standard 100mbps $104.00
Ultra 300mbps $134.00
Wicked 800mbps $164.00
Internet Price Services Price
Basice 30mbps $90.00 Phone + Voicemail $35.00 *plus applicable taxes
Standard 100mbps $124.00 Static IP Address $7.00
Ultra 300mbps $159.00 SIP Trunk $395.00
Wicked 800mbps $250.00

Voip – Phone Services

An ECFiber residential phone is $25.00 *plus applicable taxes and it comes with unlimited local and long distance calling services and a big list of features:

Unlimited local calling including calls to toll free numbers (800,866,877,etc.) Speed Call Short Call Barring-Long Distance
Unlimited long distance calling within the U.S. and Canada Anonymous Call Rejection Call Barring-International
International calling billed per Exhibit Call Forward-variable Call Barring- 900 Calls
CNAM (includes Caller ID with number and name) Call Forward-find-me-follow-me Automatic Recall (*69)
Call waiting Remote Access to Call Forwarding Auto Callback to Busy Line (*66)
Call waiting with Caller ID Web Selfcare Portal Caller ID with number
3-way calling Call Barring-All Call Block

**Current customers: Ad phone + voicemail service to your account by completing a quick request form here.
Our technicians will take care of the rest!

Are you tired of unsolicited or unwanted callers reaching you?

ECFiber service is compatible with NomoRobo. NomoRobo is an app designed to prevent “robocalls” and block your number from receiving spam calls. Nobody likes spam calls from robots or telemarketers, and ECFiber wants to make sure we provide you with stress free phone service. To enroll in NomoRobo visit their website, NomoRobo.com, and create an account. There is  guidelines and prompts, but if you are unsure if you have setup your account and are protected please call the ECFiber office at 802-763-2262, and a technician can assist you.

GETTING YOU CONNECTED WITH ECFIBER’S HIGH SPEED NETWORK

The first step in becoming an ECFiber Customer is to sign up for service by completing the sign-up forms. That puts you in our database and in line for a connection. You will not be billed until after our service is fully installed. When we receive your subscription, we will do an initial survey of your property to determine whether you are eligible for a standard drop or require something additional. Please read “How to Get Connected” so you know what to expect. Once the cable has been run from the nearest pole to the box on your premises, we will call you to schedule full installation.

For non-standard drops (more than 400 ft from the nearest public utility pole)

  • Drops over 400 feet from the nearest public utility pole will incur a charge of $1 per foot for additional footage.

If your current conduit is not usable or non is present, and installation is required

  • When conduit installation is required an addition quote for $7 per foot of conduit will be provided (Labor and supplies costs are included in quote)

After I subscribe, how long does it take to get connected?
If you are in our current service area we can connect you quickly if you have a standard aerial drop (the line from the nearest utility pole to your premises will be 400 feet or less) – usually within a week or two at your convenience.  If you require an underground connection, that will take longer.  Please read “How to Get Connected” for further details.

GET THE MOST OUT OF YOUR HIGH SPEED INTERNET

Do you enjoy paying more than $100 a month for a cable or satellite subscription you only half use? Are you thinking of taking the plunge and “cutting the cord”. What if I told you for a fraction of the cost you could get your favorite TV shows, movies and even live sports through your ECFiber internet service with streaming devices. Television has changed quite a bit over the past few years. It might be time for your viewing habits to change as well.

To Cut the Cord or Not to Cut the Cord

The idea of cord cutting can be a daunting new way of doing things. But fear not the benefits far outway the effort and time needed to learn and set up your new TV streaming devices. TV streaming will allow you to watch what you want when you.  Making this change to tv streaming does requires some preparation, though. Here’s a step-by-step guide to the cord-cutting process.

  1. Decide on a device you’ll use to perform streaming through your TV. The main options are Roku, Amazon Fire TV Stick, and Apple TV they cost about the same (in the $50 vicinity). Please visit the following web link, https://www.suppose.tv/,  for personalized streaming service devices tailored to your favorite tv shows and events.
  2. Choose your streaming service for live TV. If you want more live TV options than you can get with an antenna, consider Hulu Live, Sling, YouTube TV or PlayStationVue. They typically cost between $15 and $45 a month.