ECFiber Supports Students with Free Installations and Service through April
Until further notice, ValleyNet, the non-profit company that designs, builds and operates the fiber-to-the-home network for ECFiber, will install internet to any serviceable address at no cost to families whose school-age children are eligible for WIC or Reduced/Free Lunch programs at school. The internet service will also be provided at no cost through at least the end of April or until school reconvenes if longer.
ECFiber’s plan for COVID-19:
Update: 03/19/2020 ECFiber employees will be actively working from home starting March 19, 2020 until April 03, 2020. We will continue to schedule installations, and maintenance calls. We ask that in the case that anyone in your household is not feeling well that you notify ECFiber before the time of your appointment. We understand that this is a very stressful time and we are working diligently to bring service to those of you who have children who are home from school or are having to work from home. That being said our staff is continuing to practice good hygiene protocols, and is following CDC’s recommendation of keeping a safe social distance of a minimum of 6ft from other people.
Subscription Rates Shown are Monthly – No Contracts Required
All Service Level Plans Include:
- UNLIMITED Data! — No Caps!
- Symmetrical Speeds — Same speed download and upload.
Telephone Service includes Long Distance throughout the US and Canada plus a full range of customer convenience features such as call waiting, call forwarding, call blocking, etc.
Installation and Activation Charges (one time charges)
- Residential Internet installation charge $99.00
- Telephone activation fee $30.00
- Adding telephone after service after initial installation:
- No additional wiring needed – $30
- Wiring required – $105
Voip – Phone Services
An ECFiber residential phone is $25.00 *plus applicable taxes and it comes with unlimited local and long distance calling services and a big list of features:
|Unlimited local calling including calls to toll free numbers (800,866,877,etc.)||Speed Call Short||Call Barring-Long Distance|
|Unlimited long distance calling within the U.S. and Canada||Anonymous Call Rejection||Call Barring-International|
|International calling billed per Exhibit||Call Forward-variable||Call Barring- 900 Calls|
|CNAM (includes Caller ID with number and name)||Call Forward-find-me-follow-me||Automatic Recall (*69)|
|Call waiting||Remote Access to Call Forwarding||Auto Callback to Busy Line (*66)|
|Call waiting with Caller ID||Web Selfcare Portal||Caller ID with number|
|3-way calling||Call Barring-All||Call Block|
**Current customers: Ad phone + voicemail service to your account by completing a quick request form here.
Our technicians will take care of the rest!
Are you tired of unsolicited or unwanted callers reaching you?
GETTING YOU CONNECTED WITH ECFIBER’S HIGH SPEED NETWORK
The first step in becoming an ECFiber Customer is to sign up for service by completing the sign-up forms. That puts you in our database and in line for a connection. You will not be billed until after our service is fully installed. When we receive your subscription, we will do an initial survey of your property to determine whether you are eligible for a standard drop or require something additional. Please read “How to Get Connected” so you know what to expect. Once the cable has been run from the nearest pole to the box on your premises, we will call you to schedule full installation.
For non-standard drops (more than 400 ft from the nearest public utility pole)
- Drops over 400 feet from the nearest public utility pole will incur a charge of $1 per foot for additional footage.
If your current conduit is not usable or non is present, and installation is required
- When conduit installation is required an addition quote for $7 per foot of conduit will be provided (Labor and supplies costs are included in quote)
After I subscribe, how long does it take to get connected?
If you are in our current service area we can connect you quickly if you have a standard aerial drop (the line from the nearest utility pole to your premises will be 400 feet or less) – usually within a week or two at your convenience. If you require an underground connection, that will take longer. Please read “How to Get Connected” for further details.