ECFiber Pricing and Speed Changes

Beginning February 1, 2020 with earlier change in Basic Service and Speed Changes January 1,

Dear ECFiber Customer,

Thanks for your support and loyalty over these past 8 years!  ECFiber is now recognized statewide as the model for expanding universal broadband in rural Vermont. As we approach the completion of 1400 miles of network serving customers previously with no access to “wicked fast” internet in our 23 town district, the state legislature and Governor have changed the laws and policies to make our model one that others can follow. Our experience in serving our customers with rock-solid, world class internet has allowed us to better understand the needs of our communities and the costs of providing the service.

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Subscription Rates Shown are Monthly – No Contracts Required

All Service Level Plans Include:

  • UNLIMITED Data! — No Caps!
  • Symmetrical Speeds — Same speed download and upload.

Telephone Service includes Long Distance throughout the US and Canada plus a full range of customer convenience features such as call waiting, call forwarding, call blocking, etc.

Residential Service Levels

  • Basic Internet: 25 Mbps $ 64.00
  • Standard Internet: 100 Mbps $ 96.00
  • Ultra Internet: 300 Mbps $ 126.00
  • Wicked Internet: 800 Mbps $156.00
  • Please note: There is also an additional $8 monthly charge for the Optical Network Termination Device.
  • With some larger homes a mesh extender may be necessary, and — if supplied by ECFiber — costs $7/month.
  • Residential phone lines with unlimited local and long distance calling may be ordered at $25.00 *plus applicable taxes per month per line. Click here for a list of included calling features.
  • Digital voicemail services are included in phone service cost. Voicemail features include voicemail to email feature, which allows you to listen to your voicemail from your email account when you are away from your home phone!
Business Service Levels
  • Basic Internet: 30 Mbps: $82.00
  • Standard Internet: 100 Mbps $116.00
  • Ultra Internet: 300 Mbps $ 151.00
  • Wicked Internet: 800 Mbps $242.00
  • (Please note: There is also an additional $8 monthly charge for the Optical Network Termination Device)
  • Business phone lines with unlimited local and long distance calling may be ordered at $35.00 *plus applicable taxes per month per line. Click here for a list of included calling features.
  • Digital voicemail services are included in phone service cost. Voicemail features include voicemail to email feature, which allows you to listen to your voicemail from your email account when you are away from your home phone!
  • Static IP addresses: $7/month per address

Installation and Activation Charges (one time charges)

  • Residential Internet installation charge $99.00
  • Business Internet installation charge $150.00
  • Telephone activation fee $30.00
  • Adding telephone after service after initial installation:
    • No additional wiring needed – $30
    • Wiring required – $105

For non-standard drops (more than 400 ft from the nearest public utility pole)

  • Drops over 400 feet from the nearest public utility pole will incur a charge of $1 per foot for additional footage.

If your current conduit is not usable or non is present, and installation is required

  • When conduit installation is required an addition quote for $7 per foot of conduit will be provided (Labor and supplies costs are included in quote)

Subscriber Services

  • Custom on-premises technical support call: Labor @ $75/hour plus materials (minimum 1 hour charge – billed in half-hour increments thereafter).