Phone Letter Of Agency (LOA)

A signed Letter of Agency (LOA) is required by ECFiber in order to provide service to the end user. This completed LOA must be on file before ECFiber can request information about current services with other providers. ECFiber’s Customer Service Record information shall include all terminal numbers, and billing name and address, end user usage and service information and the contact name and address for each end user location designated by the undersigned.
This Letter of Agency gives legal authorization to ECFiber a) to act as your agent to make any and all inquiries necessary for the purpose of obtaining Customer Service Records information, and b) to act as your agent for the purpose of taking any and all actions required (including the removal of any account protection / freezes) to become your LOCAL SERVICE PROVIDER and to implement other services described herein for all your physical services and billing locations as noted on this form including changing your long distance carrier(s). PLEASE ONLY LIST THOSE NUMBERS YOU WISH TO SWITCH.
This authorization does not preclude our ability to act on our own behalf when we deem necessary to do so.
Consent*
- I agree to the following terms: I authorize ECFiber or its authorized designee to review my account information, assess current services and assist in making modifications to my account throughout the duration of my agreement. I give ECFiber the authorization to notify all appropriate parties, including my current local and long distance carrier of choice and to make the necessary changes for my current and future services without further permission. ECFiber may obtain any records from my local intra-lata long distance, and / or long distance Telephone Company necessary so that they may provide these services to me.

Subscriber's Name*
First Last
Email Address*
Address Where ECFiber Service Is Physically Located*
Street Address Address Line 2 City State ZIP Code

Current Phone Provider*
Current Phone Provider If "Other"*
Name On Account With Current Phone Provider*
First Last
We must provide the name of a person on the existing account who is authorized to make changes to that account.
Account Number If Other Than FAIRPOINT/CONSOLIDATED*

Providers other than Fairpoint/Consolidated require us to provide them with the customer account number in order to switch a number to our service.
Pin If Other Than FAIRPOINT/CONSOLIDATED*

Providers other than Fairpoint/Consolidated require us to provide them with the Pin (or Passcode) in order to switch a number to our service. This is usually on bill next to or below account number.
Number To Transfer*
please list the phone number you would like to transfer.

How Would You Like Your Outbound Caller ID Formatted?*
(i.e., How should your name be displayed on your friend's phone when you call?). Please note you are limited to 15 characters, including spaces, and that no special characters are allowed except commas and periods!
Would You Like Your Number Listed In The Directory?*
- Yes
- No
How Would You Like Your Name To Apear In The Directory?*

Location Has A Security System*
We need this information to determine what equipment we will install.
- Yes
- No
Is This Telephone Number Going To Be Designated To Your Security System?*
- Yes
- No

Contract Fees With Your Current Provider*
I understand that I am responsible for any early contract termination fees levied by my current phone provider (I.e., Fairpoint/Consolidated, Comcast, Exede, Wildblue, WaveComm etc).
- I Agree
Special Instructions, Comments, Or Questions
Please include any special instructions or questions you have for our team.
Terms And Conditions*
- I have read and agree to the terms and conditions set forth in the ECFiber Subscriber Agreement
NOTE: ECFiber has no contracts.
I agree to the Electronic Signature*
- I Agree
The parties agree that the electronic signatures appearing on this agreement are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.
Please Type Your Name*

By typing your name you agree that you have answered all of the previous questions to the best of your ability.

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