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Phone Letter Of Agency (LOA)

Home/Phone Letter Of Agency (LOA)
Phone Letter Of Agency (LOA)Megan Flemings2021-03-29T15:05:45-04:00

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  • A signed Letter of Agency (LOA) is required by ECFiber in order to provide service to the end user. This completed LOA must be on file before ECFiber can request information about current services with other providers. ECFiber’s Customer Service Record information shall include all terminal numbers, and billing name and address, end user usage and service information and the contact name and address for each end user location designated by the undersigned.
  • This Letter of Agency gives legal authorization to ECFiber a) to act as your agent to make any and all inquiries necessary for the purpose of obtaining Customer Service Records information, and b) to act as your agent for the purpose of taking any and all actions required (including the removal of any account protection / freezes) to become your LOCAL SERVICE PROVIDER and to implement other services described herein for all your physical services and billing locations as noted on this form including changing your long distance carrier(s). PLEASE ONLY LIST THOSE NUMBERS YOU WISH TO SWITCH.
  • This authorization does not preclude our ability to act on our own behalf when we deem necessary to do so.
  • If you would like to opt out of this electronic signature form, please click the following link LOA FORM When you click the link it will automatically download. Please check your devices downloads to print the LOA. Once you have filled out the form you can either scan and email the LOA to Support@ECFiber.net or mail it to 415 Waterman Rd. South Royalton, VT. 05068
  • We must provide the name of a person on the existing account who is authorized to make changes to that account.
  • Providers other than Fairpoint/Consolidated require us to provide them with the customer account number in order to switch a number to our service.
  • Providers other than Fairpoint/Consolidated require us to provide them with the Pin (or Passcode) in order to switch a number to our service. This is usually on bill next to or below account number.
  • please list the phone number you would like to transfer.
  • (i.e., How should your name be displayed on your friend's phone when you call?). Please note you are limited to 15 characters, including spaces, and that no special characters are allowed except commas and periods!
  • We need this information to determine what equipment we will install.
  • I understand that I am responsible for any early contract termination fees levied by my current phone provider (I.e., Fairpoint/Consolidated, Comcast, Exede, Wildblue, WaveComm etc).
  • Please include any special instructions or questions you have for our team.
    NOTE: ECFiber has no contracts.
    The parties agree that the electronic signatures appearing on this agreement are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.
  • By typing your name you agree that you have answered all of the previous questions to the best of your ability.
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415 Waterman Rd South Royalton, VT 05068
Office Hours: Mon-Fri 9am-5pm | Customer Service 833-ECFIBER (833-323-4237) | Support@ECFiber.net
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