Perform the tasks necessary to establish ValleyNet fiber-optic Internet service in homes and businesses, as well as assist in troubleshooting and repairing the services of existing customers. A successful installation technician will:

  • Ensure each installation is completed in a timely, safe, and professional manner.
  • Exhibit superior customer service and interpersonal skills.

Installation Technicians typically:

  • Communicate technical concepts to potential residential and business subscribers.
  • Optimize home networks on Windows PCs, Macs, and various Wi-Fi/mobile devices.
  • Understand and execute low-voltage structured wiring principles. Maintain high standards of craftsmanship and service.
  • Operate construction equipment, such as power drills, fish tapes, and related equipment.
  • Serve as point of escalation for customer requests.
  • Conduct each installation in a safe manner.
  • Remain current on our products and services.
  • Exhibit consistent good judgment; make decisions independently and with minimal supervision.
  • Manage situations with a calm, pleasant and professional demeanor.
  • Record every installation accurately, providing all paper or computer work associated with said installation in a timely fashion.
  • Execute special projects and all other work as assigned by management, including second-level technical support direct with subscribers.

Other position requirements:

  • Ability to see color accurately.
  • Up to date COVID vaccinations
  • Ability to carry 50 pounds unassisted.
  • Ability to work on a standard ladder.
  • Reliably arrive at the workplace on time and ready to work.


If interested in applying for the position please submit a resume, cover letter, and your salary desires along with a completed online application form HERE.



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