Adding Phone Service To Existing Subscription

Please complete the form below to the best of your ability. At the end of the form you will see a comment box where you can ask questions or pass on instructions.
Do You Currently Have Active ECFiber Service's?*
If you do not have active ECFiber internet please follow the link below and subscribe for both internet and phone. ECFiber's phone service is Voice over Internet Protocol (VoIP), so it is unable to function without the internet. ECFiber Subscriber Agreement
- YES
- NO
Would You Like Business Or Residentail Service?*
- Residential
- Business
Business level service includes 24/7 technical support, and the ability to be listed in phone directory as a business. Home businesses without these requirements may subscribe for Residential service.
If you are seeing this message you indicated you do not have active ECFiber internet service. Please follow the link below and subscribe for both internet and phone. ECFiber's phone service is Voice over Internet Protocol (VoIP), so it is unable to function without the internet. ECFiber Subscriber Agreement

Subscriber's Name*
First Last
Business Name*

that business service is not required to run a home business; however, business accounts do receive 24-tech support and can have their businesses listed in phone directories.
Business Contact*
First Last
What Is Your Email Address?*

Most of the communication betweenECFiber and the subscriber will be via email, so please be sure to check that the email address is correct.
If your address is with @gmail.com or @aol.com please add support@ECFiber.net to your anti-spam whitelist and/or add it to your contacts list to avoid missing communications.
Best Phone Number To Contact You*
Please Provide An Alternate Phone Number If You Have One
Service Address*
Street Address Address Line 2 City State ZIP Code

Your service address is usually the same as your E911 address. If you are unsure, you can use your street address or check the Vermont E911 website to find yours.

Would You Like To Keep Your Existing Phone Number?*
- I would like to keep my existing phone number
- No, please issue me a new phone number
It is imperative that you do not cancel your existing phone service prior to our installer completing and testing Internet and phone service at the location. Doing so risks losing your number.
If you are keeping an existing number, we require a signed "Letter of Agency", which you can download here If you checked the box to keep your existing number you will receive an email of this form. WE CANNOT SCHEDULE AN INSTALL WITHOUT A SIGNED COPY OF THIS DOCUMENT IN OUR POSSESSION so please return it as soon as possible.
What Is The Number You Would Like To Transfer?*

Additional residential phone lines may be ordered at $25 per month per line. Please fill out a phone request form for each additional line.
Digital Voicemail Service (optional)
- Add voicemail service
Do you wish to access our Digital Voicemail Service at no additional cost. Our voicemail service allows one to check messages from any phone or web browser and includes the option to have actual voice messages sent to multiple email addresses. *Please note, this will replace your personal answering machine service.

How Would You Like Your Outbound Caller ID Formatted?*
(i.e., How should your name be displayed on your friend's phone when you call?). Please note you are limited to 15 characters, including spaces, and that no special characters are allowed except commas and periods!
Would You Like Your Number Listed In The Directory?*
- Yes
- No
How Would You Like Your Name To Appear In the Directory?*

Location Has A Security System*
We need this information to determine what equipment we will install.
- Yes
- No
Is This Telephone Number Going To Be Designated To Your Security System?*
- Yes
- No

Contract Fees With Your Current Provider*
I understand that I am responsible for any early contract termination fees levied by my current phone provider (I.e., Fairpoint/Consolidated, Comcast, Exede, Wildblue, WaveComm etc).
- I Agree
Special Instructions, Comments, Or Questions
Please include any special instructions or questions you have for our team.
Terms And Conditions*
I have read and agree to the terms and conditions outlined in the ECFiber Subscriber Agreement, and understand that an ECFiber employee may visit my service address to survey and determine how ECFiber can best connect me to the nearest public utility pole. NOTE: ECFiber has no fixed-period commitment or termination fee. Filling out this form indicates your interest in the service.
- I agree
I agree to the Electronic Signature*
- I Agree
The parties agree that the electronic signatures appearing on this agreement are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.
Please Type Your Name*

By typing your name you agree that you have answered all of the previous questions to the best of your ability.